FAQ | Fine Art Prints | Shipping & Payment

Frequently asked questions

What is your shipping policy ?

I offer free shipping anywhere in the contiguous US, Canada, and Europe. Prints and frames are made to order and are handcrafted. They will ship in an art-secure package. Please allow 2-3 weeks for production and delivery. Please contact me for shipping to other locations.

What is your return/exchange policy?

To guarantee your satisfaction, the printing and shipping of my landscape and nature images are handled by a world-class professional print lab.

The fine art prints are made on-demand according to your specifications. Therefore, mounted prints with hanging hardware cannot be returned. Matted prints on fine art paper can be returned as an exchange or refund within 10 business days upon receipt of the artwork.

All prints are shipped with insurance and tracking. If a product arrives damaged, please contact me to begin the claims process.

Do you offer custom prints?

Absolutely. I will work with you to accommodate your needs and find the best solution to bring a piece of nature into your interior.

Does the print come with a certificate of authenticity?

Yes it does. The certificate of authenticity will contain the following information:

   • The image title
   • The specific print and overall edition number associated with the print
   • The original date (month/year) when the print was produced
   • A copyright notice

Are discounts available?

Yes, I offer discounts if you purchase two or more fine art prints. Please use the contact form below to inquire about a discount.

Do you offer licensing services?

Yes I do. Please use the form below to tell me more about your needs. I will work directly with you, avoiding stock agencies so that I can offer competitive prices.

What is an edition print?

An edition print refers to a limited number of prints of a photograph. Most images are limited to 100 editions. Once an image has sold out, it will never be printed again.

Each editioned print reserves the right to a maximum of five "Artist Proof" prints, numbered AP/1-AP/5.

Is there any color shift between what I see on my screen and what is represented in print?

I use a properly calibrated monitor to process my images to ensure color accuracy between my screen and the final print. However, everyone uses a different device with different settings.

Tones and colors can vary depending on your device. This could cause a discrepancy between what you see on your screen and what is represented in print. From my experience, a device such as a recent smartphone or an iPad will offer a more accurate representation of colors and tones than an older computer or laptop screen. The ideal brightness setting is often one-third of the maximum brightness.

How do i pay for the print?

Online orders are processed through a secure Paypal server (you do not need a Paypal account to purchase).

Once you place an order, I will be in direct communication with you from order confirmation to shipping to delivery to ensure a smooth and pleasant experience.

More Questions?